Return & Refund Policy

Thank you for supporting Mayhem.exe. Please read this policy carefully before placing your order.

All Sales Are Final

All purchases are final. We do not accept returns, exchanges, or offer refunds except in cases where an item arrives damaged.

We do not offer refunds for:

• Buyer’s remorse

• Incorrect size or selection

• Incorrect shipping address entered at checkout

• Shipping delays that fall within the stated processing timeframe

• Refused or unclaimed packages

• Minor color variations due to screen display differences

By placing an order, you acknowledge and agree to this final sale policy.

Damaged Items 

Refunds or replacements are only issued if an item arrives damaged.

To qualify:

• You must contact us within 3 days of confirmed delivery

• Provide clear photos of the damaged item and original packaging

• Include your order number

If approved, we will issue either a replacement or refund at our discretion.

Claims submitted after the 3-day window may not be eligible for resolution.

Lost or Stolen Packages

Once a package is marked delivered by the shipping carrier, Mayhem.exe is not responsible for lost or stolen packages.

Customers are responsible for ensuring their shipping address is correct at checkout.

Cancellations

Orders may not be canceled once production or fulfillment has begun.

Cancellation requests must be submitted before shipment and are subject to approval.

Chargebacks

We encourage customers to contact us directly to resolve any concerns.

Chargebacks filed for orders that comply with our posted policies may be formally disputed using order confirmation, policy agreement, and tracking documentation.